Lowongan Customer Success and Partnership Executive, Jakarta – Kodecoon Academy Pte Ltd Full-time

• Lokasi: Jakarta, Indonesia
• Fungsi Pekerjaan: Business Development / Sales
• Tipe Posisi: Full-Time
• Pengalaman Yang Dibutuhkan: 1 – 3 tahun pengalaman

Lowongan Customer Success and Partnership Executive, Jakarta – Kodecoon Academy Pte Ltd

Customer Success & Partnership ExecutiveAt Kodecoon, we take pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you’re keen to be part of a dynamic team in a fast-growing start-up, join our Operations team to be hands-on from day one and work closely with our founding team. This role will expose you to the daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools in Indonesia.Responsibilities & DutiesBe a key player in the customer acquisition team to onboard new parents to Kodecoon’s communityShare Kodecoon’s vision and recommend suitable coding programs for studentsSupport customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagementMaintain customer relationships and build a strong Kodecoon community. Act as parents’ advocate and manage relationships with themPlan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are receivedWork with the teaching team to assess the students and follow up with parents for conversionResponsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and researchEnsure that all customer information is properly documented and updated in our CRM systemRelationship manager for our Kodecoon’s community, continue to track the progress of students and maintain relationships with parentsBuild partnerships with schools and relevant business partners to build pipeline for student enrolmentSkills & QualificationsStrong communication and problem solving skillsFluent in spoken and written English and Bahasa Indonesia.Driven, fast learner, proactive and ability to work in a fast-paced environmentOrganised, detail-oriented and ability to manage different projectsGet things done attitude, self-drivenMeticulous and independent, able to set own priorities with time management to complete projects timelyAdditional (Good-to-Have!)You love to learn and expand knowledge in Computer Science and/or EngineeringStrong communication and problem solving skills. Open-minded and dynamicYou are eager to shape the skills and minds of our next generation in equipping them with the right digital skillsYou have prior teaching experience, be it tutoring, or team trainingJob Type: Full-timeSalary: Minimum SGD 1,000 per month (IDR equivalent)Schedule:Monday to Friday, 9 am to 6pmWeekend availabilitySupplemental pay types: Yearly performance bonusEducation: Bachelor’s or equivalent (Required)

Sklill yang Dibutuhkan Customer Success and Partnership Executive, Jakarta – Kodecoon Academy Pte Ltd

1. Customer Service Skill
2. Customer Success
3. Partnerships

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Tentang Kodecoon Academy Pte Ltd

Kodecoon was founded with the mission to expose students to digital literacy and computational thinking skills and thus empowering them to become change makers. For the past three years, Kodecoon has been providing top-notch technology courses to equip every student with logical thinking and creative problem-solving skills.

• Industri Perusahaan: Education Management
• Jumlah Karyawan:
• Lokasi Kantor: Jakarta