Lowongan Customer Support Surabaya, Indonesia – GGL Life Full-time

• Lokasi: Surabaya, Indonesia
• Fungsi Pekerjaan: Customer Service
• Tipe Posisi: Full-time
• Pengalaman Yang Dibutuhkan: 1 to 4 years

Deskripsi Pekerjaan Customer Support Surabaya, Indonesia – GGL Life

Who we are? Established at the end of 2019 as a health community, GGL Life puts a high ambition to help #1MillionLife by actively contributing to sharing educational contents about mindset, fitness, and nutrition with anyone who wants to live a healthy life. A year afterward, we developed into a healthcare provider app with more than 30,000 registrants in its first month of launch and now we’re becoming the #1 Top Grossing in Health and Fitness on Google Play with users coming from 50+ countries. Today, we are committed to continuing to innovate by providing various breakthroughs and the best services for anyone who wants to live a healthy life in a fun way. Therefore, we are definitely welcoming anyone and creating changes with GGL Life.
What are you doing?
Communicate with customers through live chat
Answer all customer questions about the products, payment methods, delivery time, etc.
Listen to customer or client complaints and concerns in dealing with their problems.
Report updates regarding the active period of customer membership
Offer the company’s products to consumers to increase sales

What are we looking for?
Bachelor’s degree and 1-3 years of experience in a customer-facing role, such as Customer Success, Customer Support, or Account Management
Possess strong phone, written, and verbal communication skills with excellent presentation skills
Confident, high energy, self-motivated, and a true team player
Demonstrated ability and desire to work and excel in a fast-paced environment
Excellent multitasking and project management skills
Understanding of Internet and web applications with a desire to learn new technologies
Well-organized, with high attention to detail and the ability to prioritize
Proficiency with MS Office
Willing to work in a rolling shift & hybrid (WFO+WFH) in West Surabaya

Sklill yang Dibutuhkan Customer Support Surabaya, Indonesia – GGL Life

1. Problem Solving
2. Microsoft Office
3. Communication Skills

Date created: 3 Mar 2023

Silahkan Apply Lamaran Pekerjaan di Website Perusahaan. Lihat Lowongan Pekerjaan Lainnya di REQRUT.ID

Tentang GGL Life

GGL merupakan startup yang bergerak dalam bidang kesehatan yang berkomitmen untuk membantu #1JutaNyawa dan berkontribusi aktif membagikan konten edukasi seputar mindset, fitness, dan nutrition. Lebih dari 30.000 orang mendaftar pada bulan pertama peluncurannya. Saat ini, pengguna aplikasi berasal dari 50+ negara dan terus bertumbuh di seluruh dunia.

Budaya Perusahaan GGL Life

CultureWhat’s it like working at GGL Life?At GGL Life, we are collaborative, innovative, open, adaptable and passionate.
Benefits and perks of working with us include:
Compensation: Competitive salaries
Lifestyle: Casual dress code
Welfare: Health insurance

• Industri Perusahaan: Health & Wellness
• Jumlah Karyawan: 11 – 50
• Lokasi Kantor: Surabaya, Indonesia