Key Responsibilities:Providing technical support to end-users on hardware, software and network related issuesInstalling, configuring, and maintaining computer hardware, software, and network systemsTroubleshooting and resolving hardware and software issues in a timely mannerMonitoring and maintaining network security and ensuring data protectionDocumenting and updating technical support procedures and informationMaintaining inventory of hardware and software assetsCollaborating with other IT team members and vendors to resolve complex technical issuesRequirements:2+ years of experience in IT support roleHands-on experience with hardware maintenance and repairStrong understanding of Windows and Mac operating systemsKnowledge of computer hardware components and peripheralsFamiliarity with basic networking concepts and protocolsAbility to diagnose and resolve technical issues independentlyExcellent problem-solving and communication skillsAbility to work in a fast-paced environment
Silahkan Apply Lamaran Pekerjaan di Website Perusahaan. Lihat Lowongan Pekerjaan Lainnya di REQRUT.ID
Mapan is an Indonesia-based company that focuses on providing network of thousands of lower income communities with better access to valuable products and services using technology. Founded in 2009 as Ruma, now Mapan has over 2.500.000 agents across Java and Bali. At Mapan, we build technology that leverages the strong bond that already exists in communities to help them access products they could not previously afford. We are helping out thousands of people achieving their dreams to become economically self-sufficient. Together, we keep growing with our agents, members, and their surrounding communities.
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