Lowongan IT Support Senior Officer – Jakarta Timur, Jakarta – GoTo Logistics Full-time

• Lokasi: Jakarta, Indonesia
• Fungsi Pekerjaan: Software Engineering
• Tipe Posisi: Full-Time
• Pengalaman Yang Dibutuhkan: 3 – 5 tahun pengalaman

Lowongan IT Support Senior Officer – Jakarta Timur, Jakarta – GoTo Logistics

Responsibilities:Installing and configuring computer hardware, software, operating systems, networks, printers and scannersMonitoring and maintaining computer systems (Linux, MacOS & Windows) , VoIP, networks (WAN, WLAN & LAN)Monitor Mikrotik Router and Switch ( ISP link, Trafic, Routing, Firewall, Queue, Looping detection)Report any networking issue to IT Supervisor, IT Infrastructure or IT ManagerProviding technical support across the company (this may be in person, over the chat platform or by the phone)Coordination with IT Supervisor or IT Manager for creating accounts / access for new joiner : Email, Office 365 Wagiman, Finger Print, Slack and Quip.Repairing and replacing equipment as necessary ( computer, laptop parts and printer )Provide, help and setup IT equipments for event. (eg laptop, projector, sound system, TV, etc)Testing new technologyPossibly training more junior staff membersUpdate IT Asset documentationPreventive maintenance every 3 monthsMaintenance CCTV, photocopy, IP Camera, and Algotex Pattern Printer, QR printers, QR scanners and handheld scannerResponding in a timely manner to service issues and requests by resolve IT Ticketing System on Spiceworks
Requirements:Diploma or degree in Computer Sciences, Information Technology or a related field preferred.Minimum 2 years of relevant experience operating in a similar roleHands-on experience in Windows server administration and basic knowledge in Linux server administrationIn-depth knowledge of computer hardware, software, and OS (Windows, Linux, and macOS)Understanding of TCP/IP, IP addressing and LAN Technology including switching and routing fundamentalsFamiliar setup and configuration of Network devices such as firewall, switch, router, IP phones, wireless controller, and access points using Fortinet, Unifi, and Mikrotik.Familiar setup and configuration Active Directory, and network-attached storage (NAS).Competent at documenting standard/applications operating proceduresWilling to work in shifts and ability to cover after-office hours support if there are any issuesInitiative, enthusiasm, and willingness to learn in a fluid and fast-paced environmentHas passion for technology and wants to make a difference with technology solutionsGood Attitude, interpersonal and communication skills to interact effectively at all levels.Strong analytical and troubleshooting skills.Professional Certification Fortinet NSE/CCNA/MTCNA is a plusKnowledge of basic SQL is a plus.

Sklill yang Dibutuhkan IT Support Senior Officer – Jakarta Timur, Jakarta – GoTo Logistics

1. Network Devices
2. IT Support
3. Problem Solving

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Tentang GoTo Logistics

• Industri Perusahaan: Logistics and Supply Chain
• Jumlah Karyawan: 501 – 1000 karyawan
• Lokasi Kantor: Jakarta